Help
Support
Sign-in, links, payouts, and deleting an account.
Email help@thesimpleapp.io.
Contact
Email help@thesimpleapp.io. Write from the phone number or email on the account so we can match it.
If you can already sign in, open the portal at share.simpleportal.io (opens outside the app).
FAQ
I cannot sign in.
Simple Portal is invite-only. Use the phone number or email on the account you were given. A new number is not a signup. If the code never arrives, wait a few minutes and request it once more, then email support from that same number or email.
I was not invited.
There is no public signup. An admin on the team has to invite the phone number or email first.
Where are my links?
Sign in, open Offers, and share from the offer you want. Each link is tied to your account.
How do I get paid?
Add a payout method in the app: bank transfer (ACH), PayPal, Venmo, Zelle, or a check. Commissions follow the agreement you accepted. The app shows the amount and the payout status.
How do I delete my account?
On iPhone, open Home, open the Account menu (the person icon at the top right), and choose Delete account, then confirm. The account is suspended at once and you are signed out. Staff complete the deletion. Payout and commission records are kept for tax and accounting. You can also email help@thesimpleapp.io from the phone number or email on the account.
When can I download the iOS app?
It is coming soon to the App Store. Until then, affiliates sign in on the web.